Game | Can I pet dat dawgggg?
The linen texture on the cards from Panda GM feels great. So yes… we encourage you to pet dat dawg.
Last updated: July 31, 2024 05:28
Game | Will my cards fit in the box with sleeves?
Yes! There is room to fit all of the cards with sleeves, including both the Gear and Odd Jobs expansions.
Last updated: July 28, 2024 11:14
Game | Will the Utility Board fit in the box?
Yes it will! Even with all of your cards sleeved!
Last updated: July 30, 2024 13:43
Game | What are the dimensions of each item?
Here is everything listed out for you in one place! These are subject to minor adjustments.
Dogs With Jobs (Base Game) - Box: 7.5” x 5.5” x 2” - Cards: 2.5” x 3.5” - Round Marker: 6mm - Rule Book: 7” x 5” - Score Pad (Stretch Goal): 2.5” x 3.5”
Gear Expansion - Package: 5.25” x 3” x 0.25” - Cards: 2.5” x 3.5”
Odd Jobs Expansion - Package: 5.25” x 3” x 0.25” - Cards: 2.5” x 3.5”
Utility Board - 7” x 5” x 0.02”
Field & Strategy Guide - 8” x 8” 0.25”
48hr Bonus Mini-Posters - 5” x 5”
Last updated: July 30, 2024 13:42
Game | Will the stretch goals affect the price of my game?
They will not. We have costs from our manufacturer Panda GM for each stretch goal, priced and accounted for on our end! They live in a huge spreadsheet, ensuring all of our ducks are in a row!
Last updated: July 30, 2024 13:43
Game | What languages will the game be offered in?
As of now, only in English. But we will actively be looking for companies to help us localize the game into German and French after the campaign. If we receive enough retailer interest from other countries, we may be able to offer the game in other languages as well.
Last updated: July 30, 2024 13:43
Game | Do I need to add the Field & Strategy guide if I reserved the game ahead of time?
Nope! We will add this to your order automatically.
Last updated: July 30, 2024 13:43
Payment | I tried to back the game but my payment isn’t working.
This can happen from time to time if your bank suspects fraud with your payment method. Be sure to get in contact with them so you can approve the transaction and try making the payment again.
Last updated: July 30, 2024 13:43
Payment | I see an extra charge in my bank account. What is this?
If you’re making your payment in your local currency, your bank may charge a foreign transaction fee.
Last updated: July 30, 2024 13:43
Pledge Manager | How does it work?
You will receive an email from ‘BackerKit’, a few weeks after the campaign to confirm your reward and add any additional items you would like. Be sure to respond to this promptly. After the pledge manager closes, we will not be able to deliver to those who did not respond.
Last updated: August 05, 2024 14:42
Address | Can I change or update my address after I’ve backed the game?
Yes! You will be able to do so while the pledge manager is open. After the pledge manager closes, you will not be able to make changes. If you’re having any issues, just reach out to [email protected], and one of us will help you out!
Last updated: July 30, 2024 13:43
Shipping | How will it be handled?
You will receive an email from EasyShip a few weeks before fulfillment.
In the EasyShip survey, you will be able to: - Pay for shipping costs on the spot - Choose from three different carriers: Cheapest, Fastest, Hybrid (Best Value) - Pay for taxes and duties (if due) on the spot as well to avoid delays - Have the ability to add shipping insurance to the package
Last updated: July 30, 2024 13:43
Refunds | What's your policy?
You may request a refund up to 10 days after the Kickstarter campaign ends (August 29th, 2024). Please note that Kickstarter fees and payment processing fees are non-refundable.
Last updated: July 30, 2024 13:43
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.